Our current processing time is 3-5 business days (not including weekends or holidays).
NEED HELP WITH YOUR ORDER?
For any questions or concerns regarding your order, please reach out to our customer support team at support@meaningfulmood.com. We’re here to help and look forward to providing you with the best possible service!
RETURN POLICY
We have a 14-day return policy, which means we must receive your items no later than 14 days after delivery to be considered for a refund. Please note that sale/discounted items are final sale.
Earrings are final sale, however all other jewelry can be returned within 14 days of your delivery date for a refund, or up to 30 days for store credit (sale/discounted items excluded). Returns MUST include original jewelry pouches and/or boxes to be eligible for return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, unwashed, with all original tags attached, and with its original packaging.
To start a return, you can contact us at support@meaningfulmood.com.
If your return is accepted, we’ll provide you with return instructions as well as a prepaid return label. Items sent back to us without first requesting a return will not be accepted.
Returns received after 14 days of delivery will not be accepted (returns for jewelry after 30 days of delivery will not be accepted).
Refunds for returns will be processed within 2-3 business days. Please note, shipping fees are non-refundable. Return shipping fees will be deducted from your refund.